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Together we drive "Innovation" in your Business and your Organization to develop and to let your Business grow for the world of tomorrow, leveraging your ongoing evolving digital potential. Together we go into all fields of your Business and Organization.
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We build an horizontal "Innovation Leadership Team", small or big depending on the size of the organization, with different management members and a "Digital Team" with different digital specialists, internal/external (small or big depending on the size of the business and/or company). Together we make sure the company is agile and can adapt to new technologies having a technology backbone to drive digital in future.
Important Pillars
Customer Experience: Obsession and Design
Operation Excellence
New Business Models
Within
Business
Innovation
Marketing
Innovation
Human Resources
Innovation
Operation/Organization
Innovation
We vliegen samen meermaals over om
goed zicht te krijgen op
behoeften en pijnpunten
bij je klanten, in een marktsegment,
in je business of in je organisatie
We keren terug naar je echte basis, je natuur en brengen samen eerst je huidig business model als vertrekpunt in kaart.
We vliegen vervolgens meermaals over om echte inzichten te krijgen:
Wat leeft er echt, waar ben je mee bezig, wat zijn de verschillende noden en waar zitten échte pijnen?
"Wat leeft er echt,
waar ben je mee bezig,
hoe ervaren klanten alles,
wat zijn de verschillende noden en
waar zitten échte pijnen?"
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"Samen worden we gedreven door innovatie en nieuwe mogelijkheden die technologie ons telkens brengt. We steunen hierbij op":
Inzichten opgebouwd vanuit een
360° Strong General Digital Expertise:
Business Innovation en Transformation, Digital Strategy, Digital Marketing, Marketing Automation, Influencer Marketing, Digital Commerce, Digital Development and Platforms, Conversion, Data Analytics, Data Driven Business, Data Driven Marketing, Data Analytics, Operations Automation, Artificial Intelligence, Quantum Computing, Ambient Computing, Cloud Computing, Cloud Services, Other IT, Organization Innovation en Transformation ...
Knelpunten vanuit de specifieke sector en vanuit algemene inzichten van het management team binnen het "Innovation Leadership Team"
Inzichten vanuit een Agile en
Lean Management methodologie
Inzichten opgebouwd vanuit een
General Senior Management Expertise:
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Business, Innovation, Business Development, Marketing, IT, HR, Operations, Organization ...
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Alle neuzen in zelfde richting en "klantbeleving" als belangrijkste focus in gans de business en organisatie brengen.
Together we create an innovative mindset
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How can technology in general and state-of-the-art technology offer a solution to pain and how can we create strong competitive advantage through creativity and great customer experience
"Business Innovation through technology is not about technology in the first place, it is about creation of new value within a new experience following new standards, new behaviour, new opportunities" - Brian Solis, award-winning author
Algemene technologie alsook state-of-the-art technologie dagen ons verder uit en zorgen voor vele mogelijke opportuniteiten in het bouwen of behouden van concurrentievoordeel:
verdere evoluties in Mobile en Web Applications, Digital Marketing, Marketing Automation, Influencers Marketing, Artificial Intelligence, Robotics, Blockchain, 3D Printing, Internet of Things, Cloud Services, Virtual Reality, Augmented Reality, Ambient Computing, Quantum Computing, enz ...
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Regelmatiger grondig teruggaan naar je basis, het blijven evalueren van je business model, de creatie van nieuwe business/marketing concepten en strategieën, innovatieve automatisatie en het ontwerpen van een uitstekende klantbeleving over alle contactpunten heen, zijn belangrijk voor elke business.
Interesting technology and examples of bringing new value:
CHATGPT, an AI chatbot developed by OpenAI #ChatBot #ArtificialIntelligence #ConversationalSearch
MICROSOFT COPILOT: Bing & ChatGPT - providing a new experience within the search engine - a more conversational and personalized search experience for users
#ChatBot #ArtificialIntelligence #ConversationalSearch
HELAN - Health Insurance
#SeeMyPain #MentalSuffering:
making invisible pain visible through
#ArtificialIntelligence
#RadiographyNodule x-ray detects major dog chest #Abnormalities with #ArtificialIntelligence detection technology. Smart medical , healthcare image analysis software cloud base technology concept.
Driverless taxi service In Los Angeles, California
#ArtificialIntelligence #SelfdrivingCars
Virtual JBC World in Roblox
#Metaverse #Fashion #Camille #Entertainment #eCommerce
Original plans to Entertain Customers While Waiting for an Attraction - DISNEY
#Metaverse #Entertainment
APPLE VISION PROÂ - available on USAÂ market -
Blends digital content with physical space in order to try to bring new value
#VirtualReality #AugmentedReality #Metaverse
Een oplossing voor pijn en het ontwerpen van een sterke persoonlijke klantbeleving over alle contactpunten heen is de focus. Zelfs digital-award winnende bedrijven doen het nog steeds niet altijd geheel goed. Je mag dan wel fier zijn op jouw digital award-winnende app of CxO, ... maar blijf waakzaam en let op voor euforische zelfbeleving. Je klanten denken misschien toch nog net anders over je bedrijf of merk, want klantbeleving is alles tezamen over alle contactpunten heen. Ben je online schitterend bezig, maar zijn de contacten met je klantendienst of lokale contactpunten niet goed, dan zal de klantbeleving niet goed zijn en let op: alles is niet meetbaar met online reviews of online surveys. Heb je de mogelijkheid om offline écht en persoonlijk in gesprek te gaan met je klanten, grijp of organiseer dan zeker die kans. Het blijft steeds een online én offline verhaal in alles wat we doen. Offline wordt vaak niet grondig genoeg meegenomen binnen voortdurende digitalisering, het blijft een EN-EN verhaal.
We verlenen Business/Business Development/Digital Consulting en Interim/PartnerShip/Project Management diensten vanuit een 360° kijk op business, organisatie, digital en technology: business innovation, transformation, innovation team, digital team, customer experience obsession, customer experience design, digital marketing, digital commerce, technology & tools, digital development, agile, AI, quantum computing, ambient computing, cloud services, cloud computing, conversion, operations & automations,  ... in een voordurend evoluerende digitale economie.
"We leggen de bouwstenen ongeveer als volgt en werken in teamverband samen met verschillende specialisten/partners in verscheidene domeinen":
1. Your Actual Business Model
2. Insights Customer Pain, Business Pain,
Organization Pain, All stakeholders Pain ...
3. Business Innovation Modelling, Design Thinking, Creativity and Technology, Creation of New Value
4. Customer Experience Design, Extreme Customer Centricity, Omnichannel Customer Experience, Customer Journey Mapping
5. Business Objectives
6. Organization Innovation Modelling
7. Transformation Management
8. Strategy, Digital Marketing, Digital Commerce, Marketing Automation, Influencer Marketing, Operations Automation, AI/Machine Learning, ...
9. Excellent Digital Development:
Strategy, Choice of technology: platforms/tools/partners, concept, CX-UX, Business/Functional/Technical Analysis, Copywriting, Design, Production/Development, Agile, AI, API's, KPI's, Conversion, Cloud Computing, Cloud Services, Data Analytics/Optimization/Back to Business/Marketing Stragety, Conversion
10. Next Generation Digital Management
Together we look at your organization and identify needs and requirements
We brengen innovatie samen verder in gans de organisatie
1. Stand van zaken, Innovatiecultuur & Mindset
2. Het samenstellen van een "continue" horizontaal Innovation Leadership Team (klein of groot afhankelijk van de grootte van de organisatie) met verschillende managementleden
3. Het samenstellen van een "continue" Transformation Team met verschillende digitale specialisten, intern als extern
4. Alle medewerkers van het bedrijf mee in het innovatieverhaal: digital skills, training & neuzen in zelfde richting met focus op "klantbeleving". En innovatie is voortdurend proces.
We bouwen samen verder aan je marketing- en communicatieplan en waken over sterke "klantbeleving" over alle contactpunten heen, online/offline
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Proud and happy employees make happy customers
Focus on "Customer Experience" and "Employee Experience", building your organization and brand together keeping talents motivated, smart, happy and healthy through selfcare and being sustainable innovative: hybride ways of working optimizing collaboration and work/life balance, being mentally and physically fit, providing healthy food, education budgets etc. ...
Education
Hybride ways of working optimizing collaboration and work/life balance
Mentally and Physically Fit
Healthy Food
Challenges of optimizing connectivity workforce
Tackle the challenges of optimizing connectivity with and engagement within your workforce, wherever they are. The hybride way of working due will continue its good balance between online and offline meetings/collaborations to be efficient and happy.
Together with partners we go on building Â
digital experiences that actually drive business
and get the most out of digital to strongly engage with
your customers or audience in general
"As the world moves further away from just websites to digital experiences that actually drive business and as businesses evolve from 'it's all about us' to 'what do I know about you?', forward-thinking organizations know it takes more than a few tech tools to stay ahead of digital transformation to create helpful, personal digital experiences that can transform your company requires data-driven decisions, continued experimentation and constant invention. We're giving companies the data-driven confidence to create connections with their customers in new and hyper-personalized ways. And we're helping them make the most out of digital" -
Optimizely, Digital Experience Platform
1. Choice of Digital Experience Platforms (DXP) with integrated solutions for Content, Commerce and Marketing.
Choice of technology, tools and partners
2. Excellent Digital Development from Different Layers: Business Innovation, Business & Marketing Strategy, Media/Choice of technology & tools, Concept, CX-UX, Functional Analysis, Technical Analysis, Copywriting, Design, Production/Development, Agile, AI, Data Analytics, KPI's, Conversion - Choice of technology, tools and partners, ...
3. Conversion: optimalization and back to business and marketing strategy: Data Driven Marketing/Data Driven Business - Choice of technology platforms, tools and partners. Innovaton is "ongoing".
Met intern/extern team bouwen we verder aan je digitale strategie anno 2024
1. Digital Experience Platforms: Content, Commerce en Marketing Solutions, Other Martech en Commerce Tools, Digital Strategy, Search: SEO-SEA, Content, eMail, Social Media, Influencer Marketing, Analysis & Reactions, ....
2. Conversie: optimalisatie en/of
terug naar business- en marketingstrategie
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Data Driven Marketing, Data Driven Business
Big Data, Data Management, Data Analytics, Data Plan
As a team we define KPI's.
Being data driven gives us important insights for optimization and ongoing innovation of business and marketing strategy
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Know your customers.
What drives them and how can you increase being helpful?
Technologie tools en partners
Data en GDPR
Verzamelen van grote groepen van gegevens en omzetten van gegevens naar inzichten
Conversie: optimalisatie en/of
terug naar business- en marketingstrategie
TALK TO YOUR CUSTOMERS
... don't forget ... not everything is measurable online. Take every opportunity to be in offline contact with your customers too ... valuable extra information will reach you to really analyze whether you deliver excellent customer experience
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